Refund & Cancellation Policy
At IPTV Subscription 4K, customer satisfaction is important to us. We encourage all customers to take advantage of our free trial before purchasing a subscription. This allows you to test the service, explore its features, and make sure it meets your expectations.
1. Before Placing an Order
We strongly recommend testing our service before making a purchase. By completing your order, you confirm that you have had the opportunity to evaluate the service and understand its features.
2. Subscription Activation
Once your payment has been confirmed, your subscription details will be sent to your registered email address. Activation may require device identification, including MAC address registration, and the allocation of activation credits.
3. Refund Eligibility
Due to the digital nature of our subscriptions and the resources required for activation, refunds may be limited once a subscription has been activated. Please contact our support team if you experience an issue with your order so we can review your case.
4. Subscription Transfers
For eligible subscriptions longer than three months, customers may request a transfer to another compatible package, subject to technical availability and approval by our support team.
5. Short-Term Subscriptions
Seven-day subscriptions are non-refundable and cannot be canceled or transferred once activated.
6. Technical Support
If you experience installation difficulties, activation problems, or technical issues, our support team is available to assist you and help resolve the problem.
7. Contact Us
For refund requests, subscription questions, or technical assistance, please contact our customer support team through our official contact channels.
Thank you for choosing IPTV Subscription 4K.